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How a71app Handles Your Personal Information

This privacy policy explains what data a71app collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby. Access to our platform depends on your local law and eligible regions in Bangladesh.

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a71app How a71app Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to the personal data we hold on your account, ask us to correct it, or request deletion, you can reach our support team directly. We aim to respond to data requests within a reasonable period. Your request should include your registered account details so we can locate your record without delay.

Team online

Live Chat

Reach the support team via live chat in your account dashboard — available for data access, correction, and deletion requests.

Email Support

Send your data request to our support email address listed in your account settings. Include your registered contact detail for faster handling.

Account Settings

Some data updates — like your contact number or wallet details — can be made directly inside your account profile without contacting support.

DATA SECURITY PRACTICES

How We Protect and Manage Your Information

Security and transparency are the two things we focus on when it comes to your data. Here is how we handle it in practice.

Encrypted Data Storage

Personal and payment data is stored using encryption at rest. Account credentials are hashed, not stored in plain text, so they cannot be read even in the unlikely event of a system breach.

Cookie Usage

We use session cookies to keep you logged in and functional cookies to remember your wallet preference — bKash, Nagad, or Rocket. You can manage cookie settings via your browser, though some features depend on session cookies to work.

Retention and Deletion

We keep your account data for as long as your account is active and for the period required under applicable regulations. Once that period ends, data is purged from active systems on a scheduled cycle.

Third-Party Data Sharing

We do not share your data with advertisers or data brokers. Payment processors like bKash and Nagad receive only the transaction data needed to complete your deposit or withdrawal request.

Common Questions About Your Privacy

Real questions about your data, answered plainly.

We collect your name, contact details, and the information needed to verify your account. When you make a deposit via bKash, Nagad, or Rocket, we also record a transaction reference to confirm your payment cleared.

Yes. Contact our support team via live chat or the email address in your account settings. Include your registered account detail and we will locate and send your data within a reasonable period.

We share only what is necessary. Your mobile wallet provider — bKash, Nagad, or Rocket — receives transaction data to process payments. We do not sell or share your data with advertisers.

Send a deletion request to our support team via live chat or email. Once verified, we will remove your data from active systems, subject to any retention period required under applicable law and eligible region rules.

We use session cookies for login and functional cookies to remember your wallet preference. You can manage these in your browser settings, but disabling session cookies will affect how your account login works.

No. Your wallet PIN is never transmitted to or stored by a71app. The wallet transaction is handled by your bKash or Nagad app. We only receive a payment reference number to confirm the deposit on our side.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.