Reference

Terms and Conditions for Using a71app

These terms set out the rules for opening and using your a71app account, including how deposits via bKash, Nagad, and Rocket are handled and what we expect from you in return.

Account eligibility appliesbKash, Nagad, Rocket coveredLocal law governs accessSubject to change with notice
a71app Terms and Conditions for Using a71app
HOW WE HANDLE ACCOUNTS

Account Security and Your Rights

Your account and wallet data are held securely. We use encrypted connections for all sessions, and your bKash, Nagad, or Rocket details are never stored in plain text on our systems. You have the right to request a copy of the data we hold, ask us to correct inaccurate records, or close your account at any time by contacting support. Account activity logs are retained for a period required by applicable regulations — we don't keep them longer than necessary. If you believe your account has been accessed without your permission, contact us immediately so we can freeze access and investigate.

Data Security All account sessions run over encrypted connections. Payment details linked to bKash, Nagad, or Rocket are handled with industry-standard security practices.
Your Data Rights You can request a copy of your account data or ask us to correct errors at any time by contacting support with your registered account details.
Account Closure You may close your account by submitting a request through support. Any pending wallet balance will be returned to your verified payment method.
Contact for Changes To update your registered details — including your linked wallet number — contact support directly. Changes take effect after identity verification is complete.
TERMS SUPPORT CONTACT

Reach Us About These Terms

If a clause in these terms is unclear, or you want to dispute a decision we made under them, our support team is the right starting point. We handle account and policy questions through the channels below. Response times vary by channel, but we aim to reply to all account-related queries within one business day.

Live Chat Open the chat widget from your account dashboard for real-time help with terms queries or account decisions.
Email Support Send detailed terms or account questions to our support address listed in your account settings for a written response.
Help Centre Our help centre covers common terms questions, wallet rules, and account verification steps in plain language.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and wallet rules. If your question isn't here, contact support directly.

Account registration is open to eligible individuals where access is permitted under local law. It is your responsibility to confirm that using the platform is lawful in your region before registering.

Yes. We may update these terms when platform features or regulatory requirements change. We'll notify you through your account before changes take effect, and continued use counts as acceptance.

We may suspend or close an account that breaches these terms. Any wallet balance at the time of closure will be reviewed and returned to your verified payment method where permitted.

We do not sell your payment details. Wallet information is used only to process your deposits and withdrawals and is handled under the data practices described in our privacy policy.

Contact our support team with your account details and a description of the decision. We'll review the case and respond within one business day through your registered contact.

These terms are subject to applicable law in the relevant jurisdiction. Access to the platform and enforcement of specific clauses depend on your local legal framework and eligible region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.